Security Engineer at Orange مطلوب مهندس سيكيورتي شبكات دوام كامل

Security Engineer at Orange

Location: Nasr City
Job Description:
The responsibilities and daily activities will include but not limited to:
– Troubleshooting and resolving high complexity customer faults.
– Provide next level technical support for Level 1 Specialists.
– When resolution is not possible ensuring the fault is passed to the most appropriate group able to resolve.
– perform service changes by assessing risk and implementing requests reported within the agreed Change Management process through Orange Change tools.
– Resolve service problems by performing root cause analysis and designing action plans for unknown errors reported through: Problem Management Dashboard.
– perform solution releases by authorizing, validating (changes, upgrades, updates, patches and migrations) and implementing them.
– Manage customer (internal and external) calls and provide them with regular updates as per each of the service support processes
– perform SIPs actions managed by senior engineers and update the action plan of the SIP
– perform technical & management escalation as implied by the escalation process to ensure security tasks are progressing toward resolution and/or completion.

Job Requirements:
– Strong network background
– very good understanding of network security technologies (IPsec, VPN,AAA,CISCO security, PKI, RAS, RADUIS,TACACS, Firewall, Antivirus,…..)
– good understanding of the UNIX and Linux
– excellent understanding of IT & operating systems
– excellent phone business communication & facilitation skills
– good understanding of ITIL incident & change management processes
– computer, communication or electronics B.Sc. degree
– soft skill / business courses (Time management, facilitation skills, interpersonal skills, etc …)
– at least 5 years of professional experience
– at least 2 years of IT/Network security support technical experience
– CCNA security or Security+ certified
– CCNA certified
– Excellent command of verbal and written English

To Apply link attached:

More Information
Seniority Young Professional (4 to 7 years)
Employer type Multinational Company