وظيفة مدير تخطيط وخدمة العملاء في كرافت هاينز دوام كامل

وظيفة مدير تخطيط وخدمة العملاء في كرافت هاينز

Kraft Heinz Egypt is looking for a Demand Planning and Customer Service Manager.

What you’ll do?
– Lead the monthly forecasting cycle with internal & external stakeholders & conduct monthly forecast maintenance based on history, industry trends & market insights.
– Propose and implement solutions to improve demand forecast accuracy & address demand-related issues
– Collaborate with commercial team to manage & optimize inventories & service level at distributors & communicate forecast and inventory estimations to management.
– Build customer service function & SLAs with internal & external stakeholders including order management
– Monitoring and evaluation of all orders and sales processes as well as preparation of order reports.

Years of experience required: 5-7 years in Supply/Demand Planning or Customer Service; solid understanding of inventory management, forecasting, customer service & order management practices & procedures in an FMCG

If your profile is relevant please share your resume at

lamis.eissa@kraftheinz.com