الموقع: « مصر »
Role is based in Egypt
IT Support Technician (m/f)
In Amazon Fulfillment & Operations, our IT teams achieve amazing feats each day: they keep our huge and busy Fulfillment Centers–which are the heart of our business–running smoothly. But further than that, they enable us to maintain our high standards as we fulfill hundreds of thousands of customer orders.
The Role And Responsibilities
You’ll provide a first and second line support service, ensuring all IT equipment and infrastructure is running at optimum performance. You’ll ensure that departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met on your site. You’ll also participate in site-wide projects that may update business and IT requirements.
The role will also require flexibility regarding both regional travel, to support external sites, as well as out of office work hours, so a can-do attitude is required.
Company – Souq.com for E-Commerce LLC