ICONS خدمة عملاء عبر الهاتف كول سنتر لشركة

Requirements:

– Fresh graduated
– Female

Job description
o Generate new customer accounts to increase revenue, by cold-calling.
o Understand customer needs and requirements.
o Maintain and expand accounts database
o To provide qualified leads and generate new business for the sales team.
o To build effective relationships with potential clients and existing customers, by use of appropriate questioning, clarification and language.
o To identify and qualify opportunities for cross-selling products to generate business and increase profitability.
o To speak positively and enthusiastically about the company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues.
o To communicate courteously with all customers by telephone and email, building positive relationships, and progressing issues and queries to a successful conclusion at the earliest time.
o To deal appropriately with queries received via the telephone and/or email and provide written or oral

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