وظيفة مسئول علاقات الحسابات في المجلس الثقافي البريطاني دوام كامل

وظائف المجلس الثقافي البريطاني

يعلن المجلس الثقافي البريطاني British Council عن توفر وظائف ادارية بمسم وظيفة مسئول علاقات الحسابات – القطاع الحكومي Account Relationship Officer – Government Sector للعمل في مدينة الرياض وفقا للشروط التالية:

الشروط والمهارات:

– درجة البكالوريوس في مجال ذي صلة.
– خبرة 2 إلى 3 سنوات ذات صلة.
– بناء والحفاظ على علاقات العملاء.
– تحديد الطرق التي يمكن بها تحسين الخدمات والمضي قدماً بها.

وصف الوظيفة:

مسؤول علاقات الحسابات مسؤول عن بناء علاقات قوية مع العملاء الحكوميين لخدمات اللغة الإنجليزية داخل المملكة العربية السعودية ، وتحديد الاحتياجات وتحقيق الفرص لتحقيق أهداف العمل. يتطلب الدور اتباع نهج استباقي لحل المشكلات وتقديم الدعم للعملاء. يعمل موظف علاقات الحسابات عن كثب مع أعضاء فريق التدريس التجاري الآخرين خاصة فيما يتعلق بالفوترة وتحصيل الديون.

المهام الوظيفية:

– بناء علاقات قوية مع العملاء الحكوميين الجدد والحاليين من أجل تحقيق أهداف المبيعات / الحساب وزيادة رضا العملاء.
– تحديد احتياجات العميل وتقديم رؤى لإدارة مركز التدريس.
– تحسين مؤشرات الأداء الرئيسية للمدينين في القطاع الحكومي ولعملاء القطاع الخاص حسب الاقتضاء.

المزايا:- راتب شامل 7,235 ريال.

طريقة التقديم في وظائف المجلس الثقافي البريطاني:

من هنا

Account Relationship Officer

• Job title: Account Relationship Officer – Government Sector
• Flexible Location: Riyadh, Saudi Arabia
• Contract Type: 1 year (renewable)
• Industry: Non-profit Organization Management
• Job function: Business Delivery
• Pay Band 4/H (Locally appointed)
• Salary: 7235 SAR (including housing) / medical insurane
• Closing date: 4 July 2019

NOTE: 

• If you are interested in this role, kindly submit your application by 4 July 2019

Role Purpose

The Accounts relationships officer is responsible for building strong relationships with government clients of English Language Services within the Kingdom of Saudi Arabia, identifying needs and realizing opportunities to meet business targets. The role demands a proactive approach to resolving issues and providing support to clients. The Accounts relationship officer works closely with other Teaching Commercial team members particularly regarding invoicing and the collection of debts.

Function Overview

The Middle East and North Africa is home to eight percent of the world’s population, five percent of global GDP, and 58 percent of global reserves of oil and gas. It is also one of the most unstable regions of the world, characterised by protracted conflicts and complex issues around refugee and displaced communities. It has the highest rate of youth unemployment, and double the global average for female unemployment. Collectively this is placing a huge strain on existing political, social and economic structures, adding to the uncertainty and fragility of the region. The British Council retains an on-the-ground presence in all 17 MENA countries. This includes maintaining operations and programmes in Libya, Yemen and Syria, working through partners and locally engaged staff. Over the last five years we have extended the scope of our work over by aligning our cultural relations activities to UK and international priorities, such as in relation to major issues affecting the region, namely the Syrian refugee crisis, and the rise of violent extremism. In parallel to this we continue to provide support to individuals, institutions and governments helping them address some of the underlying long-term demographic, societal and systemic features which have been holding back reform, stifling growth, and blocking opportunities for young people. Our work takes a long-term approach to engagement, helping to build trust and influence for the UK.

Main Opportunities

• Build strong relationships with new and existing government clients in order to achieve sales/account targets and drive client satisfaction
• Identify client needs and provide insights to Teaching Centre management
• Improve KPIs for debtors in the government sector and for private sector clients as required

Qualification

• Bachelor Degree in relevant field
• 2 to 3 years of relevant working experience
• Building and maintaining Customer relationships
• Collecting & responding to client/stakeholder feedback and identifying needs
• Collecting market insight and identifying market opportunities
• Identifying ways in which services can be improved and taking these forward