وظيفة مندوب تتبع وخدمة عملاء في شركة فيدكس للشحن السريع دوام كامل

وظيفة مندوب تتبع وخدمة عملاء في شركة فيدكس للشحن السريع

Handles a range of routine and non-routine customer calls related to service – Handles a variety of international customers complaints and/or exceptions including responding to irate customers who have experienced serviced failures/problems, and resolves where possible, making the decision to refer where appropriate. – Supports the Sales department and gives accurate answers to sales staff inquiries, notifies the sales with customers activities in case of major problem.

Experience: Min: 1 Year Max: 2 Years

Job Skills:
University Degree. Excellent Command of Ms office applications, esp. Excel. At least One year experience in Customer service.

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الكلمات الدلالية: Call Center, Customer Service, FedEx, FedEx Egypt, Fedex Express, فيدكس