وظائف ادارة علاقات العملاء في شركة نافكو للحماية من الحرائق دوام كامل

وظائف ادارة علاقات العملاء في شركة نافكو للحماية من الحرائق

تعلن شركة نافكو للحماية من الحرائق عن حاجتها الي شغل وظيفة ادارة علاقات العملاء في فرعها بالسادس من إكتوبر المنطقة الصناعية وذلك وفق الشروط والتفاصيل التالية:

Customer relationship management
Reporting Manager: General manager
Department: Sales& Marketing

Location: NAFFCO Misr manufacturing , Giza 6 October city industrial area (6 October residents preferred)

very attractive package
Language :English is must.

Job Description:
1. Make for training sales and marketing team in CRM.
2. Maintain CRM contact data records for the organization.
3. Follow up Sales and marketing update and their remarks.
4. Follow the analyses that we have from the system.
5. Support all team with any reports that they need from the system.
6. Follow up with HQ team about any issues related to the system.

Key Responsibilities:
1. Create tickets in the system.
2. Follow up all customer request with the concerned Dept. till it solved.
3. Solve all customer Complains.
4. Follow up all bad rates with the concerned person.
5. Collect Customer service Reports.
6. Follow Up with the top management in any problems

Job Skills:
1-3 years of experience
Able to work under pressure
Experience in the same industry at least 1 year
Sales oriented and able to attract new business

Employment type: full time

October or close\ outdoor 6 October city preferred Gender: Male

Kindly share CV on :

Haitham.m@naffco.com
rana.nasr@naffco.com