وظائف المستشفى الجامعي في سلامة المرضى وإدارة المخاطر دوام كامل

Qualification and Experience required

Bachelor’s degree in Healthcare profession (i.e. Nursing, Pharmacy, or other relevant discipline or equivalent) in which experience should be in a 300+ bed capacity hospital in Quality Management activities. Certified Professional in Healthcare Quality (CPHQ), with 4 years of experience.

Preferred: Master’s degree in Healthcare profession (i.e. Nursing, Pharmacy, or other relevant discipline or equivalent) in which experience should be in a 300+ bed capacity hospital in Quality Management activities, with 2 years of experience.

Position Purpose

In keeping with the mission of the QI & PS Department and the King Abdullah bin Abdulaziz University Hospital, this position reports to the Manager of Risk Management and Patient Safety and will provide direct link between the QI&PS Department and front line staff for implementation and monitoring of the Quality & Patient Safety programs including contunuce improvement, readiness for accreditation and compliance to regulatory standards such as JCI, CABHI, MOH and others.

Key Roles and Responsibilities

• Facilitate, monitor, educate, conduct, and coordinate risk management and patient safety program related activities clinical and non-clinical.
• Implement risk management, patient safety and continuous improvement program, plans and initiatives including;
  • Patient Safety WalkRounds Program- this involves, among other things, analyzing and reporting on clinical practices, processes, error reporting and the environment from the perspective of patient safety;
  • Clinical indicators (working towards Data Warehouse/Balanced Scorecard);
  • Sentinel Events and Root Cause Analysis as per Sentinel Events Guidelines;
  • Training for Quality Improvement Initiatives and System Improvement Methodology Projects
  • Review and investigate Mortality and Morbidity rates with reference to Patient Care Inquirys PCI’s;
• Facilitate the implementation, analyze, report, and review the effectiveness of the various initiatives and recommend, implement further improvements (Continuous Improvement Cycle).
• Responsible for recommendations regarding annual review/revision within all KAAUH Quality Improvement, Patient Safety and Risk Management programs, plans, activities, databases, indicators, etc.
• Training: Assist in training staff from various KAAUH Departments in areas of risk management and patient safety, records requirements, techniques of continuous quality management and other related areas as assigned.
• Conduct Patient Safety and Risk Management workshops as appropriate and as directed by the Manager of Risk Management and Patient Safety.
• Conduct Orientation for QI&PS system training for all new KAAUH staff.
• Participate in area wide mini focus studies; to be undertaken in conjunction with the department and other KAAUH departments.
• Responsible for reviewing results of committee meetings, mini focus studies, QI team activities etc. from all assigned areas and participating in preparation of quarterly reports for the Manager of Risk Management and Patient Safety.
• As assigned by the Manager of RS&PS, coordinate risk management and patient safety activities with other Affairs  to maximize staff expertise in the area of quality improvement, patient safety and risk management.
• Facilitate the preparation of monthly quarterly reports regarding the KAAUH QI&PS programs and compliance with same for all assigned facilities.
• Provide day-to-day operational support to KAAUH as assigned in terms of; concurrent reviews, utilization reviews, retrospective monitoring, committee and QI&PS team assignments, referral of identified issues or concerns to appropriate department(s) or areas etc.
• Responsible for reviewing (Incident Reporting System) into the database, referring PCI’s (action) reporting trends, analyzing of reports, and identifying any Sentinel Event.
• Facilitate, maintain the database, coordinate, analyze, and report on the Medication Safety Program.
• Attend QI&PS Committee meetings in assigned clinical and non-clinical area(s).
• Review, facilitate, and develop APP, IPP.
• Assist in developing quality improvement, patient safety and risk management program and plans.
• Respects patients and their families to promote for a Patient-Centered Care culture.
• Participates in and supports quality improvement and patient safety activities as an individual or as part of a multidisciplinary team.
• Perform other duties as assigned or needed.

Written and verbal communication skills in English and Arabic. (Advanced)

Working knowledge of standards implementation and knowledge of clinical care processes. (Advanced)

Data collection, analysis and statistical reporting. (Advanced)

Knowledge of the National and International Quality & Patient Safety Accreditation Standards such as: CBAHI, JCI, CAP, AABB, Planetree etc. (Advanced)

Microsoft Office Proficiency. (Advanced)

Healthcare profession