وظائف أوبر – وظيفة خدمة عملاء وجة لوجة داخل شركة أوبر نفسها بدون وسطاء دوام كامل

وظيفة خدمة عملاء وجة لوجة داخل شركة أوبر نفسها بدون وسطاء

Customer Service “face to face vacancy”

Location: Downtown, Cairo.

Uber Expert, In-Person Support

WHAT YOU’LL DO:
Consulting to our driver partners addressing any questions or concerns and finding creative resolutions to problems
Respond to driver support issues both in-person and
over email promptly.
Work closely with the driver-partner operations and
logistics teams to streamline processes.
Assist Driver Operations team with on-boarding driver partners onto the Uber system.
Strengthen and maintain the relationship with our
driver partners
Responsible for Office hours (for questions and feedbacks)
Driver-partners’ issues and resolving them
On-boarding the driver-partner to Uber’s system
Driver-partners training and quality control

Skills:
University Degree in any discipline.
Previous work experience in a customer service
Organizational skills
Strong Customer Service skills
Must be a team player and take instructions as
necessary.
Must have an excellent command of the English
language (additional language is also a plus),
computer skills (such as Microsoft Office), internet
Must work independently with minimum supervision

please send your resume to Ahmed Abd El Shafy Subject must be: Uber Expert, In-Person Support to

“aabdel2@ext.uber.com”