وظيفة خدمة عملاء داخل أوبر مصر وجة لوجة دوام كامل

وظيفة خدمة عملاء داخل أوبر مصر وجة لوجة

Customer Service at UBER

Customer Service “face to face vacancy”

Location: Downtown, Cairo.

Uber Expert, In-Person Support

WHAT YOU’LL DO:
Consulting to our driver partners addressing any questions or concerns and finding creative resolutions to problems
Respond to driver support issues both in-person and
over email promptly.
Work closely with the driver-partner operations and
logistics teams to streamline processes.
Assist Driver Operations team with on-boarding driver partners onto the Uber system.
Strengthen and maintain the relationship with our
driver partners
Responsible for Office hours (for questions and feedbacks)
Driver-partners’ issues and resolving them
On-boarding the driver-partner to Uber’s system
Driver-partners training and quality control

Skills:
– University Degree in any discipline.
– Previous work experience in a customer service
– Organizational skills
– Strong Customer Service skills
– Must be a team player and take instructions as necessary.
– Must have an excellent command of the English language (additional language is also a plus), computer skills (such as Microsoft Office), internet Must work independently with minimum supervision

please send your resume to Ahmed Abd El Shafy at

“aabdel2@ext.uber.com” Subject must be: Uber Expert, In-Person Support