الموقع: Rehab City, Cairo
1 to 3 years
4 open positions
About the Job
Resolve customer complaints via phone or face to face.
Greet customers warmly and ascertain any problem they may have.
Advice on any information the customer may need.
Work with customer service manager to ensure proper customer service is being delivered.
Resolve problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Coordinate with other departments to Solve Customers’ Complaints.
Job Roles: Customer Service/Support
Bachelor’s Degree in any related field.
1-3 years of experience preferably in the same field.
Excellent communication skills.
Ability to work under pressure.